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SHIPPING

• Once payment is made, we will process your order within 48 hours (working day) and will ship within the next 48 hours (working day) by DHL Ecommerce for Malaysia (ONLY FOR READY STOCK ITEMS)
• During sales period, please allow 3- 4 days for the fulfilment of the orders, given the massive increase of orders being processed. The parcel will be delivered in 7 to 10 working days. Once shipped out, you will get a email confirmation.
• For delivery:
• 3-5 working days within West Malaysia and 10-14 days within East Malaysia. 
• 3-4 weeks to USA
• 3 weeks to UK
• 3 weeks to Singapore
• 4 weeks to Hong Kong
• 4 weeks to Middle East
• During MCO pls allow for some extra time, we will send it as soon as we can.
• See the delivery FAQs for details on shipping methods, costs and delivery times

RETURNS AND EXCHANGES

• All returns & exchanges must be send back within 7 working days.
• See conditions and procedure in our Returns & Exchanges FAQs